Privacy Policy

Last updated: April 10, 2026

This Privacy Policy describes how Phoenix Pharma d.o.o. ("we," "us," or "our") collects, uses, and protects your personal data when you visit our website phoenixpharmadoo.eu.

1. Data Controller

Phoenix Pharma d.o.o.
Donji Zagarač bb, 81410 Danilovgrad, Montenegro
Email: phoenixpharmadoo@proton.me

2. Personal Data We Collect

Contact Form

When you use our contact form, we collect:

• Full name
• Email address
• Company name (optional)
• The content of your message

Server Log Files

Our web server automatically records standard log data, including:

• IP address (anonymized after processing)
• Browser type and version
• Referring URL
• Time and date of access

This data is used for security monitoring and technical diagnostics only and is retained for a maximum of 14 days.

3. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR Article 6:

• Art. 6(1)(a) — Your consent (for contact form submissions)
• Art. 6(1)(b) — Performance of a contract or pre-contractual measures
• Art. 6(1)(f) — Our legitimate interests in securing and operating our website

4. Cookies

Our website uses only technically necessary cookies and local storage (e.g., to remember your language preference). We do not use tracking, analytics, or advertising cookies.

5. External Services

Google Fonts

We load fonts from Google Fonts (Google LLC, USA). When loading fonts, your IP address may be transmitted to Google. For more information, see Google's privacy policy at policies.google.com/privacy.

6. Your Rights under GDPR

You have the right to:

• Access your personal data (Art. 15 GDPR)
• Request correction (Art. 16 GDPR)
• Request erasure (Art. 17 GDPR)
• Restrict processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Object to processing (Art. 21 GDPR)
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at phoenixpharmadoo@proton.me.

7. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by applicable law.

8. Data Security

We use industry-standard measures to protect your data, including SSL/TLS encryption for all data in transit.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page.

10. Contact

If you have any questions about this Privacy Policy, please contact us at phoenixpharmadoo@proton.me.